diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 7054493892
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection for a strong signal. If you still have issues receiving the OTP, wait a few moments and try again. If you're still unable to receive the OTP, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play the app without any problems. This should resolve any compatibility or login issues.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is based on the money earned from gaming activities, not bonus collections. Earnings from bonuses cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, setting up UPI, and adding your bank details. Completing these steps is necessary for the onboarding process to be fully successful.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but in some cases, it can take as little as 30 minutes. However, payments may experience delays, requiring users to wait up to 24 hours. This variation in processing time is due to the app's efficiency in some instances and occasional payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus to play games, not to withdraw it. The bonus funds cannot be withdrawn, but winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to confirm if your withdrawal request is failing. If it's failing, don't worry, the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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